Legal & policies

The agreement between you and DediPeak when you order and use a dedicated server.

• Monthly billing in USD from your account balance, no setup fees
• Top up in BTC, ETH, XMR, USDT (TRC-20) or SOL — up to +50% bonus
• Online in under 5 minutes after payment, or a full refund if not delivered within 24 hours
• You manage your server, its security and its backups

What you can and can’t run on our network — and exactly how we handle abuse reports.

• Your server, your resources — within the law
• No attacks, spam, malware, phishing or illegal content
• Notice and time to fix before any suspension, except urgent cases
• 7 days to export your data after a suspension, where the law allows

What personal data we collect, why, how long we keep it and the rights you have over it.

• Only what’s needed to run your order and support
• No advertising or tracking cookies
• IP addresses stored as salted, non-reversible hashes
• Never sold — download or delete your data yourself, anytime

Our measurable commitments on network uptime, hardware and delivery — and the credits you get if we miss them.

• 99.9% monthly network uptime
• Up to 50% of the monthly fee back as credit
• Failed hardware replaced at no cost, around the clock
• Delivery in under 5 minutes after payment

When you get your money back, how refunds are paid, and how SLA credits work.

• Cancel before delivery: full refund to your balance
• Full refund if a server isn’t delivered within 24 hours
• Full refund if a server is faulty on delivery and we can’t fix it
• Refunds credited to your balance instantly, or sent in crypto on request